Our Reviews
Kelly S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2025
It was an absolute pleasure working with Josh and Buck. They both were professional, personable, customer centric, and I will for sure be using the dealership moving forward. I’m very happy with my new purchase and my trade-in.
JOSH MCMORDIE
7/31/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to see you again soon!
JEROME, MI
Evelyn M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
So Far So Good Every Thing Working As It Should. Was Treated Good Nice People .
7/31/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSSEO, MI
Laurie R|2017 GMC Acadia Limited
Confirmed Service Customer
7/30/2025
Friendly staff. And timely service.
7/31/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
HILLSDALE, MI
Elizabeth K|2023 Chevrolet Blazer
Confirmed Service Customer
8/11/2025
Dry timely, friendly and easily scheduled.
8/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Best wishes, Frank Beck Chevrolet
HILLSDALE, MI
George G|2020 GMC Acadia
Confirmed Service Customer
8/13/2025
Jill did a great job of getting me in and out in a timely bases,
8/14/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HILLSDALE, MI
Richard A|2023 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Everyone at dealership super helpful. My suv was ready when promised
8/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
Joanne C|2018 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
I had body work done on my car. The quality of the repair was excellent. The paint match was very good. You cannot tell I had been in an accident by looking at the car now. Thank you for your quality work!. Also the staff was very pleasant.
8/22/2025
We’re thrilled to hear your car looks as good as new and that the paint matched perfectly! It’s wonderful to know our team made the experience pleasant as well, and we look forward to providing the same high-quality service next time.
HILLSDALE, MI
Susan F|2017 GMC Canyon
Confirmed Service Customer
8/16/2025
Because of how long of a wait to get the work done on the same day. They were willing to drive me anywhere I needed to go and pick me up when work was done. I appreciated that! Everyone working there is very nice
8/17/2025
We’re happy our team could make the wait easier by offering transportation and excellent care. It’s wonderful to hear everyone made such a positive impression. We look forward to welcoming you again on your next visit!
PITTSFORD, MI
Randy B|2013 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
was done in a fast time people was very nice
8/27/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
CEMENT CITY, MI
Amy R|2020 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Great communication and finished my car in a timely manner. Body shop was even able to get it in earlier than scheduled.
9/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LITCHFIELD, MI
Ed G|2024 Buick Enclave
Confirmed Service Customer
9/17/2025
It was on time and efficient
9/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HILLSDALE, MI
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
9/19/2025
Everything went well.
9/20/2025
We’re delighted everything went smoothly during your visit. Thank you for trusting us, and we’re here for you anytime you need us!
OSSEO, MI
Sierra S|2013 Chevrolet Cruze
Confirmed Service Customer
9/24/2025
Frank Becks communication is awful. My car sat there for a week with no call to me to discuss anything while they were trying to fix the key fob. My cars issue wasn't even the key fob! How they came up with that is beyond me. The issue was deeper than a key fob. Even if it was the fob why was there no call to tell me the fob was fine? My car chugged and spit smoke and my oil spewed all over. In the end it took 9 days for them to change a cam valve cover and cost me $549. Ridiculous. And if I am being honest... a big reason I have gone to Becks for a decade is because I have to have a vehicle with being on dialysis and they gave loaner cars. Apparently their policy has changed and loaner cars are not given unless the vehicle was purchased there. Even after being a loyal customer and forking over thousands of dollars to that place. Now explain to me how anyone wouldn't be upset... I believe I'll be taking my business elsewhere.
9/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
JONESVILLE, MI
John D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
Russ makes a very pleasant experience.
RUSSELL MCMORDIE
8/21/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
ONSTED, MI
Neil B|2021 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Service required done in a timely manner.
9/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOMER, MI
Richard N|2020 Chevrolet Malibu
Confirmed Service Customer
10/8/2025
Was all good
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HILLSDALE, MI
John M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/24/2025
Russ Mcmordie did a great job for us as always
RUSSELL MCMORDIE
8/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Frank Beck Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
HUDSON, MI
Madonna G|2011 GMC Acadia
Confirmed Service Customer
10/17/2025
We always receive great service. We would never take our vehicles anywhere else!
10/18/2025
Thank you for your loyalty! Knowing you consistently receive great service and choose to stay with us means the world to our team. We’re here for you anytime you need us!
JEROME, MI
Shelly R|2019 Chevrolet Impala
Confirmed Service Customer
9/17/2025
My salesman Thayer went the extra mile to take care of a problem that arose after I purchased my car. I appreciated that so much!
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HILLSDALE, MI
Brenda R|2015 Chevrolet Trax
Confirmed Service Customer
10/6/2025
Very quick cheaper than my estimate, which is always nice was able to make payments. I appreciate Franklin Beck a ton for letting me do that. May God bless you.
10/7/2025
We’re thrilled your visit was quick and affordable, and that we was able to assist with your payment! Your kind words mean a lot, and we’ll continue striving to make every experience smooth and accommodating — may your vehicle bring you many safe and happy miles ahead!
HILLSDALE, MI
William A|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
always helpful
10/9/2025
Hi there! We're so happy we were able to help you out! We look forward to helping again in the future. Take care!
BROOKLYN, MI
David M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/8/2025
timely,helpful, excellent job
10/9/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, MI
Sharon L|2016 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Always very kind and efficient
10/11/2025
Your kind words mean so much — we take pride in offering service that’s both kind and efficient every time. We look forward to welcoming you again on your next visit and continuing to earn your trust with every interaction!
HILLSDALE, MI
Brian G|2022 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Great job
10/22/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Darlene C|2020 Buick Encore GX
Confirmed Service Customer
10/1/2025
Great service. Only need one reminder text for appointments. Multiple reminder texts are annoying.
10/22/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OSSEO, MI
Darlene C|2020 Buick Encore GX
Confirmed Service Customer
10/31/2025
You need a nice QUIET place for service customers to wait while their car is being serviced.
10/31/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OSSEO, MI
Thomas O|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/31/2025
Good people to deal with
10/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TEMPERANCE, MI
Fredrick S|2017 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Jill at the front desk is very personable and makes your customers feel like a family at Frank BECKS. EVERYONE ONE THERE IS VERY FRIENDLY.
9/26/2025
Thank you for highlighting Jill and our team—treating customers like family is exactly what we strive for, and we’re so glad you feel that warmth every time you visit.
LITCHFIELD, MI
Edward C|2021 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
N/a
9/26/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CAMDEN, MI
Vicky O|2017 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
I was a little disappointed. I had to have 2 tire sensors replaced and asked for my tires to be rotated. On the way home I checked my tire screen. Wanted to make sure it was updated. At that time I see my tires, especially one could use some air. That is not something easy for me to do. Now l have to get that attended too.
9/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING ARBOR, MI
Joseph H|2019 Chevrolet Malibu
Confirmed Service Customer
10/10/2025
I was told my transmission was bad. The extended warranty they sold me didn’t cover the power train. Never mentioned the battery was bad which can affect the cars ECM. Took the car home put a new battery in it and problem fixed. As GM family I’ve lost faith in Beck Chevrolet. I feel they just wanted me to buy a new car by telling me mine needed a new transmission.
10/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HILLSDALE, MI
Todd S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/2/2025
I have been very happy with your dealership. I felt you have done a good job of handling my warranty claims and my other related service.
11/3/2025
Hi, we are so happy to read such a great review about Frank Beck Chevrolet! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again.
JONESVILLE, MI
Linda P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Everyone was very friendly and helpful.
11/9/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
HUDSON, MI
Mike M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
I had my oil changed. It was done satisfactorily and in a reasonable time . The service writer also suggested additional maintenance issues. I was very satisfied.
11/10/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JEROME, MI
Steven M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Always friendly and good service
8/1/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
HORTON, MI
Joey A|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/18/2025
Experience was great, had everything done right and on time.
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HILLSDALE, MI
Diane C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/20/2025
Russ was a great help
RUSSELL MCMORDIE
8/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Frank Beck Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
EDON, OH
Jerry F|2023 GMC Canyon
Confirmed Service Customer
8/20/2025
ALL OK!!
8/21/2025
Thank you so much for choosing Frank Beck Chevrolet. We truly appreciate your support and look forward to assisting you next time!
PITTSFORD, MI
Gina V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Professional, smooth and quick. I’ve purchased many new vehicles and this was the first time that I walked in and drove home in a new vehicle in just a few hours!! Hands down!!
XAVIER HODOS
9/16/2025
Congratulations on your new vehicle! It’s amazing to know the process was so smooth and fast that you drove home in just a few hours. We look forward to seeing you again soon!
ALLEN, MI
Harold O|2022 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Another excellent job!
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
COLDWATER, MI
Teresa F|2018 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Staff was very friend
10/23/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
HUDSON, MI
Linda G|2014 Chevrolet Cruze
Confirmed Service Customer
11/4/2025
Happy with overall service
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUDSON, MI
Kimberly C|2018 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
Caught an issue before it became a problem and called to inform me about the issue and had the problem resolved the next day very satisfied with there services
11/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Sheila B|2020 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
The work was great, but still waiting on the paperwork. I called and it still hasn't arrived.
8/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us again regarding the paperwork that you've been waiting. Take care, Sheila Marie!
COLDWATER, MI
Charles C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
As usual did a very good job working on my truck and I even got a bag of popcorn.
8/16/2025
We’re glad your truck service went smoothly and that the popcorn was a fun bonus! Your satisfaction means a lot, and we’re here for you anytime you need us!
JONESVILLE, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Quality friendly service. Clean comfortable environment.
8/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HILLSDALE, MI
Michael W|2024 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
nice and fast service on my oil change and tire rotation. thanks
8/28/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
READING, MI
Ross P|2016 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
Service recall performed as promised. Additionally the dealership discovered an additional problem I was unaware of, called for repair approval and fixed the problem. Also fixed a tire leak at the same service call. Great job Beck’s. Much appreciated.
8/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
Sabrina M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
Chris Hodos was fantastic as my salesman.
CHRIS HODOS
11/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
QUINCY, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
I can always count on quality, courteous service from everyone at Frank Beck Chevrolet!
12/7/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HILLSDALE, MI
Mark H|2020 GMC Yukon
Confirmed Service Customer
12/22/2025
Oil change in my GMC Yukon. Frank Beck was fast and efficient with my time.
12/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JONESVILLE, MI
John O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Professional and courteous
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HANOVER, MI
Jean A|2018 Buick Encore
Confirmed Service Customer
11/6/2025
why is ur hourly rates so high,my cost was 119.dollars and not even two hours labor and it was 266.dollars just for labor
11/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
Michael W|2024 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
i was late getting there and they still got me in and out fast. thanks alot
11/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
READING, MI
Jeffrey R|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/12/2025
Very friendly people
11/13/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
ALLEN, MI
Loran F|2020 Chevrolet Blazer
Confirmed Service Customer
1/14/2026
Service/Body shop staff were polite and professional. Service’s were done in a timely manner.
1/15/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
QUINCY, MI
Wilbur H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Everything was very good as usual
1/16/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PINCKNEY, MI
Thomas B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
1/23/2026
Prompt and great customer service! Thank you
1/23/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LITCHFIELD, MI
Samantha F|2026 Chevrolet Traverse
Confirmed Service Customer
1/28/2026
It took a very long time to get parts in. I was without my vehicle for over a month.
QUINCY, MI
Linda G|2014 Chevrolet Cruze
Confirmed Service Customer
1/28/2026
The service was good, but I came in for an oil change and tire rotation and multi-point inspection. About halfway home way home a yellow caution light came on and on my computer panel it said needs servicing, had to do with the tires. I called right away when I got home and was told to come back in the next morning and they would check it out. Apparently, whoever serviced my car did not reset it and that is why that came on. Just wasn't happy I had to come back in for that.
HUDSON, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
I was greeted at the door by a smiling face. The lounge was a welcoming area to sit and wait as my service was completed. Everything was thoroughly explained to me afterwards and my car was right by the door to leave.
10/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
READING, MI
D'Andra C|2020 Buick Envision
Confirmed Service Customer
11/20/2025
I called about my engine light and whether I should drive my vehicle. Service had me come in to make sure I could safely drive until my appointment. During my appointment, service could not discern a problem with my vehicle. They didn't charge me and told me to come back if it comes on again. I appreciate that Frank Beck Service is considerate of my concerns. Thank you.
11/21/2025
Your detailed and grateful feedback is much appreciated. Frank Beck Chevrolet Service is glad we could address your concerns thoughtfully and ensure your safety—thank you for recognizing our consideration.
HILLSDALE, MI
Leroy M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
It was very nice!
THAYER COOK
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
COLDWATER, MI
Scott W|2019 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Fantastic! Scheduling was a breeze and wait time was minimal
12/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
Scott D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
My service appointment was scheduled and was on time. The service repair was completed in the time frame as presented. I appreciate the work from the service department at Frank Beck.
1/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JONESVILLE, MI
Troy T|2020 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Great to work with!!
1/27/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
John M|2026 Chevrolet Colorado
Confirmed Sales Customer
2/3/2026
It was great. Russ does a great job for us
HUDSON, MI
Sunil P|2017 Chevrolet Colorado
Confirmed Service Customer
11/9/2025
Excellent customer service
11/10/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Staff was efficient, starting at the service dept. thru the billing dept.
11/15/2025
We’re happy to hear our staff kept things efficient from service to billing. May every visit continue to feel just as seamless, like a well-tuned ride from start to finish.
HILLSDALE, MI
David P|2016 Chevrolet Cruze
Confirmed Service Customer
11/24/2025
Great service
11/25/2025
Thank you for the enthusiastic praise! It’s wonderful to hear your service experience met your expectations, and we look forward to keeping it great every time.
CAMDEN, MI
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
11/29/2025
No problems
11/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
OSSEO, MI
Rodney B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Service department did a fantastic job
12/2/2025
Thank you for the enthusiastic feedback—our service department will be thrilled to hear they did a fantastic job. Wishing you many smooth and well-maintained miles ahead.
HILLSDALE, MI
Jana M|2023 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Great. Thanks for the p/u delivery service
12/27/2025
Thank you for your feedback! We’re glad you found our pickup and delivery service convenient, and we appreciate the opportunity to make your experience easier. We look forward to assisting you again in the future.
HUDSON, MI
Laurie E|2018 Buick Enclave
Confirmed Service Customer
2/13/2026
Prompt service. Appreciate them checking all systems to make sure everything is in working order.
READING, MI
Brenda G|2026 Chevrolet Traverse
Confirmed Sales Customer
2/18/2026
I love Russ he knows me and what I like. I walked in the door and he was right the. I asked him what he had for me and it was sitting right outside. The last time he had to go drive it up and it was right exactly what I wanted. You're all gonna miss that man when he retires 😁❤️
CLAYTON, MI
David S|2025 Chevrolet Traverse
Confirmed Service Customer
2/23/2026
The service dept. Is very competent and informative about your vehicles status.
JONESVILLE, MI
David P|2016 Chevrolet Cruze
Confirmed Service Customer
2/25/2026
Great service
CAMDEN, MI
Ronald B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/6/2026
Easiest car buy ever experienced
RUSSELL MCMORDIE
3/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MANITOU BEACH, MI
Harry P|2026 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Fast service, fixed the power lift gate quickly
10/7/2025
We’re glad to hear your power lift gate was fixed quickly! Fast, reliable service is exactly what we aim for, and we look forward to keeping your vehicle running smoothly on your next visit.
BROOKLYN, MI
Jimmie H|2018 Chevrolet Colorado
Confirmed Service Customer
11/1/2025
Great job, great customer service.
11/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again. Have a great day!
CAMDEN, MI
Michelle M|2021 GMC Acadia
Confirmed Service Customer
11/8/2025
It was great! Very helpful
11/9/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Joe K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Fast and friendly service.
12/18/2025
Thank you for the encouraging feedback. We’re glad you experienced fast service paired with a friendly touch.
WALDRON, MI
Corey S|2024 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Service writer was great and efficient. Service was quick
1/23/2026
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WALDRON, MI
Rodney B|2020 Chevrolet Traverse
Confirmed Service Customer
1/25/2026
The dealership always delivers
1/26/2026
Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
HILLSDALE, MI
Nicole M|2019 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
Fast service. Everyone is always so friendly. They always try to do their best to get the lowest price they can for parts and service.
QUINCY, MI
Samuel H|2018 Chevrolet Colorado
Confirmed Service Customer
3/8/2026
Had an oil change appointment and no one told us about the price change on oil change. I went to pay and they said it would $81.00 instead of $60.00. Was very disappointed on the service. They could have told us the prices went up when we made the appointment. We are a longtime regular customer and have bought servers vehicles from you.
3/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
READING, MI
Sunil P|2017 Chevrolet Colorado
Confirmed Service Customer
3/12/2026
Excellent customer service
3/12/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
HILLSDALE, MI
James P|2018 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
You picked up my vehicle for me and then delivered it back when it was completed. Thank you
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Xavier H|2025 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
10/10 Service.
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
OSSEO, MI
Rebecca M|2021 Chevrolet Blazer
Confirmed Service Customer
10/29/2025
Very pleasant
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HILLSDALE, MI
Brian N|2024 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Fast, courteous and good service.
12/5/2025
Fast, courteous, and effective—that’s a service trifecta! We appreciate your kind acknowledgment of our team’s effort.
OSSEO, MI
Sandra S|2019 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
Great sales people
ALLEN, MI
Steve V|2019 GMC 1500 Sierra
Confirmed Service Customer
2/18/2026
Oil changes are really expensive
CAMDEN, MI
Xavier H|2025 Chevrolet Equinox
Confirmed Service Customer
2/18/2026
Fantastic service. Above and beyond as always.
OSSEO, MI
Jeffery G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Great people, great service
READING, MI
Tamie P|2024 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
I appreciate the dealership dropping me off at work and then returning my car to me. Great customer service
3/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BRYAN, OH
Xavier T|2025 Chevrolet Equinox
Confirmed Service Customer
4/24/2026
Always a stress free process.
CADENCE LUCE
4/26/2026
We want all our clients to have a comfortable and stress-free experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
OSSEO, MI
Tom A|2021 Chevrolet Traverse
Confirmed Service Customer
4/24/2026
Very pleased
COLIN CHAPPELL
4/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
QUINCY, MI
Bob H|2022 GMC Canyon
Confirmed Service Customer
5/21/2026
Counter people very cordial.
MIKE BEATTY
5/22/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
HILLSDALE, MI
William M|2018 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
It was great 1
11/29/2025
Thank you for sharing such a simple yet wonderfully positive remark — your crisp “It was great” carries a big impact and keeps our momentum strong.
ADRIAN, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Easy drop off and pick up and right on schedule.
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Suzanne J|2021 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
Excellent! I have never been disappointed. From the Ladie's who answer the phones until my automobile is finished. Anything I've ever had done at Frank Becks, I've always been taken care of. There great your not just a number on a list to be checked off.
1/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLDWATER, MI
Ed G|2024 Buick Enclave
Confirmed Service Customer
1/22/2026
It was on time , efficient and very informative. The young lady that registered me showed me the air cleaners and offered me the choice to change or not . I had them changed . All this was done in a timely manner . Thank you
1/23/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
HILLSDALE, MI
Christopher S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/26/2026
Always a good experience.
1/27/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEMENT CITY, MI
Michael B|2025 Chevrolet Trax
Confirmed Service Customer
3/9/2026
Scheduled service
3/10/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HILLSDALE, MI
Suzanne J|2021 Chevrolet Colorado
Confirmed Service Customer
4/4/2026
Great taking care of my truck. From answering the phone to taking care if what needscto be done. Your a great team working together
4/5/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
COLDWATER, MI
Daniel G|2006 Buick Lucerne
Confirmed Service Customer
4/4/2026
Repaired my car in a reasonable amount of time. Kept me informed of findings and making the repairs needed.
4/5/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
READING, MI
LORRAINE L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/2/2026
I was treated courteous and everyone is well informed and answered all my questions.
JACOB SCHULZ
6/3/2026
Your generous comments are greatly appreciated. Providing courteous service and knowledgeable guidance is important to us, and we're glad all of your questions were answered thoroughly. We look forward to helping you again down the road.
TEMPERENCE, MI
Jerry R|2020 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
Everything went well
JONESVILLE, MI
Rhonda C|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/22/2026
Did a great job was in and out for an oil change everyone was very nice.
PITTSFORD, MI
Mark W|2026 Chevrolet Colorado
Confirmed Sales Customer
3/6/2026
Jake was an excellent salesman did a very good job of covering everything we needed covered and made everything work out and I had soft Frank Beck's as always buck always very helpful everybody there straight up honest the way I like it you treat me very well
JACOB SCHULZ
3/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
JACKSON, MI
Sandra B|2015 Buick LaCrosse
Confirmed Service Customer
4/5/2026
I like that you send me reminders and coupons for regular maintenance. I also like the friendliness, courtesy, and professionalism of the staff.
MIKE BEATTY
4/6/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
QUINCY, MI
David L|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/11/2026
There was an issue getting the right parts initially but the service team went above and beyond to get my truck put back together and get me on the road once they had what they needed staying late to get it done. I am Very greatfull for the team doing what they needed to do to get me back working again.
COLIN CHAPPELL
4/12/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Jennifer A|2019 Chevrolet Trax
Confirmed Service Customer
4/11/2026
They do a great job, and every person in the building is as kind as can be!
CADENCE LUCE
4/12/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
JACKSON, MI
George G|2020 GMC Acadia
Confirmed Service Customer
4/30/2026
My problem was determined fast and fixed the same day.
JILL GLOWE
5/2/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
Had my check engine light assessed. They found the solution quickly and ordered the part. I only waited about 3 days due to the weekend. Always excellent service
COLIN CHAPPELL
6/10/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
READING, MI
Randy I|2018 Chevrolet Colorado
Confirmed Service Customer
12/29/2025
They got me in at my appointment time. All work was done in a timely manner as I waited in the lounge area.
12/30/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALLEN, MI
George G|2020 GMC Acadia
Confirmed Service Customer
1/7/2026
Needed rear window wiper blade. Jill checked parts and had it installed while I waaited.
1/8/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Allan R|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
Everyone I deal with at Beck’s are great to work with.
1/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
NORTH ADAMS, MI
Reed F|2023 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Vehicle looks great and excellent service and work
PITTSFORD, MI
James M|2025 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
Everything was done in a timely manner.
HILLSDALE, MI
Charles R|2022 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
26 k miles the oil sensor went out, the car lost over two quarts of oil. Where did the oil go, beats me.. Did it hurt the engine? I don't know.
3/17/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HOMER, MI
Stephen K|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
4/8/2026
All was good a honest, a bit pricey
COLIN CHAPPELL
4/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
HORTON, MI
DANIELLE F|2026 Chevrolet Traverse
Confirmed Sales Customer
4/8/2026
Danny Smith made the process so smooth and easy! He listen to what my needs were and not only met them but exceeded them! This was the quickest and easiest car purchase I’ve ever had! His customer service was top notch! Thanks Danny!!
DANIEL SMITH
4/9/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BROOKLYN, MI
Ronald M|2022 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
Jill is great and guys putting new tires on did a good job
JILL GLOWE
6/21/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
JONESVILLE, MI
William W|2023 Chevrolet Equinox
Confirmed Service Customer
3/12/2026
Nice friendly people. Got my.oil change done fast.
3/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ALBION, MI
Corey S|2024 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
80 dollars for an oil change is ridiculous. That a 20 dollar increase from the previous service with no one saying a word until after it was done
WALDRON, MI
Diane L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2026
Always friendly and reliable service department.
CADENCE LUCE
4/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EDON, OH
Michael J|2005 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
Excellent service
COLIN CHAPPELL
5/2/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Jeff B|1997 Chevrolet C/K 1500
Confirmed Service Customer
6/17/2026
Could not even rotate tires for me said the new lug nut were too tight also wanted $600-800 for an alignment when everything on the front had brand new parts because it was too far off
COLIN CHAPPELL
6/18/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HILLSDALE, MI
Jerry D|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Had front breaks, put on my two thousand nineteen silverado when they put it back together, they did not put the rubbers in the calipers, the bolts seized up. When I took it back to have them. Look at it, they just pulled the pins out, cleaned them, put rubbers on and installed it back together. I now still have caliper problems.
COLIN CHAPPELL
6/18/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONCORD, MI
Charles G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
Did a very good job I tried to do it myself but old age stopped me .
COLIN CHAPPELL
6/27/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Janice Y|2024 Buick Encore GX
Confirmed Service Customer
6/26/2026
I love my friends at Frank Beck!! They truly treat me like family. From the moment I walk in. Jill ALWAYS greats me and calls me by my name. Ask how I’m doing. Then Dave Lake is my favorite service person. He Always comes out and talks to me. And if he sees anything that’s going to be a problem. Further down the road, he tells me about it before it becomes a problem. I would give ea a 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
JILL GLOWE
6/27/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
READING, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
On 11/28/25 I bought four new Continental tires through the dealership and had those tires installed at the dealership. I was happy at that time and pleased with the difference in I noticed right away. A few days later I returned to have the lug nuts re-torqued, as recommended. Still very happy at that point. Two weeks later, I was back at the dealership- 1) with a noticeable pull and was told the tow was out in both the front and rear as well as the camber being off on my rear tires. My previous tires were not worn unevenly when removed and I had no signs of an alignment being needed at the time the new tires were installed; 2) the tire monitor system error was flashing on my dash and I was told the the sensor on my back passenger side tire was not working. So, I then had an alignment done that day. I decided not to replace the tire sensor at this time due to the additional cost. I was also advised that it was likely the other sensors would be failing in the next week or two. One week later, I found a lug nut cap in my driveway. I then walked around my car and found that there was another one missing. I stopped by the dealership to discuss this. I have been told that the alignment is “normally recommended” at the time new tires are installed, I’m being told the timing of the sensor going out is a coincidence, I’m being told that the lug nut caps coming off is also a coincidence. I have never had any issues like this with my vehicle and the “coincidences” since having the new tires installed are a cause for concern.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
Roma W|2022 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
Frank Beck was great to deal with. I had them to change out a part on my GMC Sierra.
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
QUINCY, MI
Robert B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/17/2026
Awesome
3/17/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
JONESVILLE, MI
Michael M|2019 Chevrolet Blazer
Confirmed Service Customer
4/25/2026
The staff was very friendly and helpful. The service was quick and easy as well as painless! Thank you Frank Beck Chevrolet
CADENCE LUCE
4/27/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
QUINCY, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/24/2026
I was greeted very quickly when I entered the store. The service department was very knowledgeable and helpful.
JILL GLOWE
5/26/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HILLSDALE, MI
Kimberly J|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/28/2026
Job well done very satisfied with all services
COLIN CHAPPELL
6/29/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HILLSDALE, MI
James M|2022 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
Everything was done in timely manner.
HILLSDALE, MI
Kevin O|2023 Chevrolet Tahoe
Confirmed Service Customer
2/20/2026
Friendly service and very pleasant
BROOKLYN, MI
Melissa H|2026 Chevrolet Traverse
Confirmed Sales Customer
3/19/2026
From start to finish everything was smooth, all of my questions and concerns were all addressed. Great Service!! Very Accommodating!! Above and Beyond!!!
NICK PAGE
3/20/2026
Wow, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
JONESVILLE, MI
Caleb B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/26/2026
Horrible experience, lack of communication. No one would awnser when calling. I have inside source at dealership and I was being lied to about status of parts will never be using you guys again
COLDWATER, MI
Karrie E|2024 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
Very friendly and prompt service.
MIKE BEATTY
5/2/2026
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
CEMENT CITY, MI
Michael C|2024 Chevrolet Colorado
Confirmed Service Customer
5/29/2026
nice fast service thanks
MIKE BEATTY
5/30/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
READING, MI
Peggy L|2014 GMC Acadia
Confirmed Service Customer
6/10/2026
Oil change went well
CADENCE LUCE
6/11/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OSSEO, MI
Nathan K|2025 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
I took My vehicle in for diagnosis for a random transmission going into limp mode with no error codes. I paid for the diagnostic fee and was quoted a $450 repair with a part that cost $15. I bought the part and replaced it in 20 minutes in my driveway. The repair did not fix my issue. I still have the same issue. Probably will not bring it back to this dealership. I take my vehicles to a dealership when I need high level diagnostic and repair help. I do not feel like this was the case in this instance.
JILL GLOWE
6/30/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
JONESVILLE, MI
SAM A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/10/2026
I had a great experience working with Frank Beck Chevrolet in Hillsdale. Beau and Thayer were both fantastic to work with—they were friendly, knowledgeable, and made the entire process smooth and stress-free. Owner Frank was also great and made me feel valued as a customer. Everyone was honest, professional, and willing to answer all of my questions. I truly appreciate the excellent customer service and would highly recommend Frank Beck Chevrolet to anyone looking for a great car-buying experience.
THAYER COOK
7/11/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BRIGHTON, MI
Cindy M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/5/2026
I had asked for an oil change, transmission fluid and filter change and rotation of my tires. When I got my truck as I drove home it was pulling to the right. I checked the tire pressure and I had 42-45 pounds of pressure in three of the tires and the passenger side front only had 32 pounds. I called and found out that they did not do o the rotation or check the tires. Do they not perform a check of these things when they do an oil change? I can understand the rotation being not put on the order, but to not check the tires pressure?
COLIN CHAPPELL
7/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JONESVILLE, MI
Xavier T|2025 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Awesome work. 10/10
CADENCE LUCE
6/2/2026
Thank you for the outstanding review. It is rewarding to know our team delivered an experience worthy of a perfect score. We appreciate your support and look forward to helping you again.
OSSEO, MI
Kym W|2020 GMC Acadia
Confirmed Service Customer
6/6/2026
The service staff at Frack Beck is always top notch. Very nice and take care of things behind the scenes so you don't have to worry about anything. Needed my brakes checked. Mentioned that I wanted higher quality brakes that would last a while. They ordered them before my appointment to make sure they were in stock so I didn't have to come back. Great service!
COLIN CHAPPELL
6/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
COLDWATER, MI
Charles R|2022 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
I have put it behind me. It's better that way.
CADENCE LUCE
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOMER, MI
Marta M|2024 Buick Enclave
Confirmed Service Customer
7/1/2026
Eager to help, great communication and very kind staff! We LOVE our experience
COLIN CHAPPELL
7/2/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
SPRING ARBOR, MI
Harold K|2023 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
Several services were completed on a timely basis, I am very pleased.
CADENCE LUCE
7/11/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Philip H|2025 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
They changed my seat, changed my mirror, fastened my seat belt to the seat instead of leaving it like it is supposed to be so I got in and had to get back out to unfasten it and get belted. The tire pressures all showed at 35 lbs. psi when the owner's manual says they should be at 40 (I try to keep them at 38). I'll have to remedy that myself at home.
3/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
READING, MI
Brenda K|2024 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
Best service
CADENCE LUCE
4/10/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Alan B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
In and out no problems satisfied
CADENCE LUCE
4/14/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HILLSDALE, MI
Stanley L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/20/2026
I was happy with the service. I was disappointed with the magazine choices in the waiting room. There use to be a lot of hunting magazines. There wasn't much of a choice of magazines to look at.
CADENCE LUCE
4/21/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HUDSON, MI
Kristine J|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/9/2026
Always excellent service!
AUTUMN BAILEY
7/10/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
JONESVILLE, MI
Jeffrey L|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Got right in on time
MIKE BEATTY
6/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ALLEN, MI
Kristen G|2025 Chevrolet Trax
Confirmed Service Customer
7/8/2026
very good service
AUTUMN BAILEY
7/9/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
WALDRON, MI
Bill K|2018 GMC 1500 Sierra
Confirmed Service Customer
6/29/2026
Dropped off my truck and everything was completed on time.
MIKE BEATTY
6/30/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Donna A|2021 Chevrolet Colorado
Confirmed Service Customer
7/3/2026
Jill is amazing. Very good with us and helps as much as she can.
MIKE BEATTY
7/5/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
JONESVILLE, MI
Martin B|2022 Chevrolet Traverse
Confirmed Service Customer
6/13/2026
On time and pleasant surroundings
MIKE BEATTY
6/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HILLSDALE, MI