Our Reviews
Kristine H|2019 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
I appreciated the flexibility and speed with which they got me in to have my brakes changes. As always, the staff were courteous and professional!
5/10/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
JONESVILLE, MI
Gerald A|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/16/2025
It was very good
5/17/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
JEROME, MI
David S|2013 Chevrolet Avalanche
Confirmed Service Customer
5/21/2025
The service depth. Is quite efficient and timely. They even alert you to any issues that they may find with your vehicle so a repair can be set
5/22/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Robert L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
The work was completed as requested. It was done in a timely manner. The staff was helpful and friendly. No problems, very satisfied.
5/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet - Service and we hope to see you again soon!
LITCHFIELD, MI
Thomas G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2025
great service
5/24/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
READING, MI
William A|2022 Chevrolet Equinox
Confirmed Service Customer
5/25/2025
On time service was great
5/26/2025
Thanks for the great review! On-time and excellent service is what we’re all about, and it’s wonderful to know we hit that mark with you. We’ll be here, ready to do it all again—right on schedule!
BROOKLYN, MI
Lester W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/26/2025
It is such a process , takes all day
CHRIS HODOS
5/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PITTSFORD, MI
Mark H|2014 Chevrolet Corvette
Confirmed Service Customer
5/28/2025
Had a set of four tires put on my car - from setting up the appointment to the actual service work, it was all fast, easy and professionally done
5/29/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
JONESVILLE, MI
Richard N|2011 Chevrolet Silverado
Confirmed Service Customer
5/30/2025
Was all good
5/31/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Jacqueline H|2022 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
My service was fast! Everyone was friendly. I received great service.
5/13/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BATTLE CREEK, MI
Chuck M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Just as promised. No surprises.
5/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
HORTON, MI
Gary V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2025
The service manager, Mike Moyer and his people are the reason we deal with Frank Beck ! We can buy from any dealer, but to have someone in service that actually cares and understands our needs, is awesome ! Thank you Frank Beck for having someone like Mike !!!, and his staff !!
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BROOKLYN, MI
Kurt C|2016 GMC Terrain
Confirmed Service Customer
5/16/2025
Jill was wonderful. She kept me fully informed about the repair. Your service department did what others could not do. Amber LaFollette recommended your service department to me and I'm glad that she did.
5/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HILLSDALE, MI
Mike M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
I got my regular oil change. It took about 45 minutes and everyone was polite and helpful.
5/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet nd we hope to see you again soon!
JEROME, MI
Gary M|2016 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Nice job,very professional.
5/22/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
CAMDEN, MI
Magdelina R|2020 Chevrolet Equinox
Confirmed Service Customer
5/23/2025
Good service and friendly staff
5/24/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
HILLSDALE, MI
Colleen F|2018 Chevrolet Impala
Confirmed Service Customer
5/28/2025
Professional, quality and reliable work, trust they will be honest about my car and any needs.
5/29/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank Beck Chevrolet!
HILLSDALE, MI
Mark S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
Good job done
6/3/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JEROME, MI
Richard B|2014 Chevrolet Impala
Confirmed Service Customer
6/4/2025
Both staff and service was satisfactory and prompt. In and out, just the way I like it.
6/5/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
HILLSDALE, MI
Nicholas W|2024 Chevrolet Colorado
Confirmed Service Customer
6/8/2025
Everything on my work order was done in a timely manner.
6/9/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
OSSEO, MI
Sherryl W|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/9/2025
Jill got me in right away for my oil change. Always great service.
6/10/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
JONESVILLE, MI
Kristine H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/12/2025
We always appreciate your attention to detail.
6/13/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
JONESVILLE, MI
Georgia B|2015 Buick Enclave
Confirmed Service Customer
6/18/2025
They reassured me as to the continuing “good health” of my vehicle, even at its older age!!!
6/19/2025
We're glad to hear our team was able to provide you with peace of mind about your vehicle! It's always great to know your car is still going strong. Thank you for your trust—we’re here whenever you need us!
HILLSDALE, MI
Joseph O|2022 Chevrolet Blazer
Confirmed Service Customer
6/18/2025
Needed tires on 22 Blazer. Jill gave us choices for 4 new tires in 3 different price ranges. She is very competent & professional. We made our choice,tires were ordered & received a call to schedule installation. Very happy with dealership.
6/19/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
HILLSDALE, MI
Darrell G|2018 Chevrolet Colorado
Confirmed Service Customer
6/19/2025
service people very respectful. thank u.
6/20/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
BRONSON, MI
Michael V|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Fast hassle free experience. Professional service and team.
6/21/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
HILLSDALE, MI
David M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/27/2025
Service is very quick and organized. The area that we have to wait in is clean and for those who like a cup of coffee, it’s always ready to go. All the staff is exceptionally involved and answer any questions. Have a wonderful inventory of Parts and the service is top match. Highly recommend Frank Beck to all friends and cohorts and people I come into contact with. Remember going to the Frank Beck store when I was a child. My dad bought a brand new 1957 Chevy station wagon memory go way back.
6/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CONCORD, MI
Tammy E|2022 Chevrolet Colorado
Confirmed Service Customer
6/4/2025
I always get professional and courteous service.
6/5/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
HUDSON, MI
Elaine R|2020 Chevrolet Equinox
Confirmed Service Customer
6/4/2025
Professional and experienced no problems
6/5/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
COLDWATER, MI
Julie H|2019 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
Walked me threw my vehicle inspection, told me it may take 2 hours to fix. Was done sooner then that. Everyone was so nice. Thank you
6/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PITTSFORD, MI
Sunil P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Excellent customer service
6/17/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Jennifer W|2025 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Everything was as expected. I was advised on the proper way to organize my service to meet the very best needs for my car. Tha ks so much!!
6/19/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
JACKSON, MI
Christopher M|2019 GMC Acadia
Confirmed Service Customer
6/26/2025
still has the 3.6 l rod knock they didnt even put a stethiscope on it to find out which cylinder/area the noise was coming from . i am hearing impaired and even i can hear it i bought a extended warranty when i purchased the acadia also i stated that transmission was slipping lazily shifting into the next higher gear when moderately quarter to half throttle was being applied. dont know if i am comparing apples to oranges but my 2013 lacrosse doesnt have any 3.6 engine noise and trans doesnt slip at all 90000 miles roughly
6/27/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HANOVER, MI
Michael B|2023 GMC Acadia
Confirmed Service Customer
6/27/2025
Excellent servicr
6/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
Dan D|2023 GMC Sierra 1500
Confirmed Service Customer
6/27/2025
We left it off our truck , when they got done they called us to pick it up.
6/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HILLSDALE, MI
Xavier H|2025 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
5 Stars!
6/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
OSSEO, MI
Troy T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Great
7/3/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HILLSDALE, MI
Gary C|2025 Chevrolet Traverse
Confirmed Service Customer
7/2/2025
Part replaced promptly and professionally.
7/3/2025
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Appointment for new tires and alignment. Service noticed a error on my dash and called to update me to investigate. Spent extra time checking it out to make sure I was safe. Appreciate the care taken
7/3/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
READING, MI
Mckenzie S|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Welll, to start, I went in for an oil change. (6-24) The next day after the inspection, my check engine light was on, my AC was not working blowing out warm air, so I went to check my coolant. And there was none in there. Was confused due to the fact I came in for an oil change but left with sudden issues. That are still undiagnosed.
7/3/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LITCHFIELD, MI
Marjorie S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/10/2025
Everyone was very friendly and super helpful.
XAVIER HODOS
7/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
QUINCY, MI
Delphine C|2023 Chevrolet Equinox
Confirmed Service Customer
7/11/2025
I love your service department at Frank Beck and the service girl Jill!!! She is the best. She listens and is able to figure out the problem and get it fixed!!!!!
7/12/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
JONESVILLE, MI
Mark R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/20/2025
I am having issues with my brake monitor system since my multi-point inspection. I am scheduled to have it examined on Thursday, 7/24/2025 at Beck Chevrolet.
7/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CAMDEN, MI
Kelly S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2025
It was an absolute pleasure working with Josh and Buck. They both were professional, personable, customer centric, and I will for sure be using the dealership moving forward. I’m very happy with my new purchase and my trade-in.
JOSH MCMORDIE
7/31/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We hope to see you again soon!
JEROME, MI
Evelyn M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
So Far So Good Every Thing Working As It Should. Was Treated Good Nice People .
7/31/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSSEO, MI
Laurie R|2017 GMC Acadia Limited
Confirmed Service Customer
7/30/2025
Friendly staff. And timely service.
7/31/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
HILLSDALE, MI
Steven M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Always friendly and good service
8/1/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
HORTON, MI
Sheila B|2020 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
The work was great, but still waiting on the paperwork. I called and it still hasn't arrived.
8/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us again regarding the paperwork that you've been waiting. Take care, Sheila Marie!
COLDWATER, MI
Elizabeth K|2023 Chevrolet Blazer
Confirmed Service Customer
8/11/2025
Dry timely, friendly and easily scheduled.
8/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Best wishes, Frank Beck Chevrolet
HILLSDALE, MI
George G|2020 GMC Acadia
Confirmed Service Customer
8/13/2025
Jill did a great job of getting me in and out in a timely bases,
8/14/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HILLSDALE, MI
Charles C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
As usual did a very good job working on my truck and I even got a bag of popcorn.
8/16/2025
We’re glad your truck service went smoothly and that the popcorn was a fun bonus! Your satisfaction means a lot, and we’re here for you anytime you need us!
JONESVILLE, MI
Susan F|2017 GMC Canyon
Confirmed Service Customer
8/16/2025
Because of how long of a wait to get the work done on the same day. They were willing to drive me anywhere I needed to go and pick me up when work was done. I appreciated that! Everyone working there is very nice
8/17/2025
We’re happy our team could make the wait easier by offering transportation and excellent care. It’s wonderful to hear everyone made such a positive impression. We look forward to welcoming you again on your next visit!
PITTSFORD, MI
David S|2025 Chevrolet Traverse
Confirmed Sales Customer
6/28/2025
Very friendly people. The people work hard to help in any way to help customers.
XAVIER HODOS
6/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JONESVILLE, MI
Mary B|2023 GMC Acadia
Confirmed Service Customer
7/5/2025
Service was excellent, timely and prompt.
7/6/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
OSSEO, MI
Amy T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/9/2025
Great Customer Service. Easy in and out. They even let me know about a recall and fixed it for me while my truck was already there. They didn't make me come back for another service.
7/10/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
JACKSON, MI
James M|2016 GMC Terrain
Confirmed Service Customer
7/10/2025
Reliable service done right and on time. Employees are friendly and keep you informed.
7/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
JEROME, MI
Chris V|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/16/2025
The service department at Frank Beck Chevrolet were extremely helpful and courteous. I was updated in a timely manner and they attended to all of my needs. I would highly recommend their service department.
7/17/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HILLSDALE, MI
Julie D|2022 GMC Canyon
Confirmed Service Customer
7/16/2025
Staff made sure all my questions were answered. Thank you.
7/17/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
HILLSDALE, MI
Michael B|2025 Chevrolet Trax
Confirmed Sales Customer
7/18/2025
Excellent experience
HOUSE
7/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
John D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
Russ makes a very pleasant experience.
RUSSELL MCMORDIE
8/21/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
ONSTED, MI
Randy B|2013 Chevrolet Equinox
Confirmed Service Customer
8/26/2025
was done in a fast time people was very nice
8/27/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
CEMENT CITY, MI
Michael W|2024 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
nice and fast service on my oil change and tire rotation. thanks
8/28/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
READING, MI
Ross P|2016 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
Service recall performed as promised. Additionally the dealership discovered an additional problem I was unaware of, called for repair approval and fixed the problem. Also fixed a tire leak at the same service call. Great job Beck’s. Much appreciated.
8/28/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
Amy R|2020 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Great communication and finished my car in a timely manner. Body shop was even able to get it in earlier than scheduled.
9/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LITCHFIELD, MI
Ed G|2024 Buick Enclave
Confirmed Service Customer
9/17/2025
It was on time and efficient
9/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HILLSDALE, MI
Shelly R|2019 Chevrolet Impala
Confirmed Service Customer
9/17/2025
My salesman Thayer went the extra mile to take care of a problem that arose after I purchased my car. I appreciated that so much!
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HILLSDALE, MI
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
9/19/2025
Everything went well.
9/20/2025
We’re delighted everything went smoothly during your visit. Thank you for trusting us, and we’re here for you anytime you need us!
OSSEO, MI
Sierra S|2013 Chevrolet Cruze
Confirmed Service Customer
9/24/2025
Frank Becks communication is awful. My car sat there for a week with no call to me to discuss anything while they were trying to fix the key fob. My cars issue wasn't even the key fob! How they came up with that is beyond me. The issue was deeper than a key fob. Even if it was the fob why was there no call to tell me the fob was fine? My car chugged and spit smoke and my oil spewed all over. In the end it took 9 days for them to change a cam valve cover and cost me $549. Ridiculous. And if I am being honest... a big reason I have gone to Becks for a decade is because I have to have a vehicle with being on dialysis and they gave loaner cars. Apparently their policy has changed and loaner cars are not given unless the vehicle was purchased there. Even after being a loyal customer and forking over thousands of dollars to that place. Now explain to me how anyone wouldn't be upset... I believe I'll be taking my business elsewhere.
9/29/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
JONESVILLE, MI
Joey A|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/18/2025
Experience was great, had everything done right and on time.
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HILLSDALE, MI
Richard A|2023 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Everyone at dealership super helpful. My suv was ready when promised
8/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
Diane C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/20/2025
Russ was a great help
RUSSELL MCMORDIE
8/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Frank Beck Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
EDON, OH
Jerry F|2023 GMC Canyon
Confirmed Service Customer
8/20/2025
ALL OK!!
8/21/2025
Thank you so much for choosing Frank Beck Chevrolet. We truly appreciate your support and look forward to assisting you next time!
PITTSFORD, MI
Joanne C|2018 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
I had body work done on my car. The quality of the repair was excellent. The paint match was very good. You cannot tell I had been in an accident by looking at the car now. Thank you for your quality work!. Also the staff was very pleasant.
8/22/2025
We’re thrilled to hear your car looks as good as new and that the paint matched perfectly! It’s wonderful to know our team made the experience pleasant as well, and we look forward to providing the same high-quality service next time.
HILLSDALE, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
Quality friendly service. Clean comfortable environment.
8/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
HILLSDALE, MI
John M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/24/2025
Russ Mcmordie did a great job for us as always
RUSSELL MCMORDIE
8/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Frank Beck Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
HUDSON, MI
Gina V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Professional, smooth and quick. I’ve purchased many new vehicles and this was the first time that I walked in and drove home in a new vehicle in just a few hours!! Hands down!!
XAVIER HODOS
9/16/2025
Congratulations on your new vehicle! It’s amazing to know the process was so smooth and fast that you drove home in just a few hours. We look forward to seeing you again soon!
ALLEN, MI
Neil B|2021 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Service required done in a timely manner.
9/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOMER, MI
Fredrick S|2017 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Jill at the front desk is very personable and makes your customers feel like a family at Frank BECKS. EVERYONE ONE THERE IS VERY FRIENDLY.
9/26/2025
Thank you for highlighting Jill and our team—treating customers like family is exactly what we strive for, and we’re so glad you feel that warmth every time you visit.
LITCHFIELD, MI
Edward C|2021 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
N/a
9/26/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CAMDEN, MI
Brenda R|2015 Chevrolet Trax
Confirmed Service Customer
10/6/2025
Very quick cheaper than my estimate, which is always nice was able to make payments. I appreciate Franklin Beck a ton for letting me do that. May God bless you.
10/7/2025
We’re thrilled your visit was quick and affordable, and that we was able to assist with your payment! Your kind words mean a lot, and we’ll continue striving to make every experience smooth and accommodating — may your vehicle bring you many safe and happy miles ahead!
HILLSDALE, MI
Richard N|2020 Chevrolet Malibu
Confirmed Service Customer
10/8/2025
Was all good
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HILLSDALE, MI
William A|2022 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
always helpful
10/9/2025
Hi there! We're so happy we were able to help you out! We look forward to helping again in the future. Take care!
BROOKLYN, MI
David M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/8/2025
timely,helpful, excellent job
10/9/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CONCORD, MI
Joseph H|2019 Chevrolet Malibu
Confirmed Service Customer
10/10/2025
I was told my transmission was bad. The extended warranty they sold me didn’t cover the power train. Never mentioned the battery was bad which can affect the cars ECM. Took the car home put a new battery in it and problem fixed. As GM family I’ve lost faith in Beck Chevrolet. I feel they just wanted me to buy a new car by telling me mine needed a new transmission.
10/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HILLSDALE, MI
Harold O|2022 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Another excellent job!
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
COLDWATER, MI
Vicky O|2017 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
I was a little disappointed. I had to have 2 tire sensors replaced and asked for my tires to be rotated. On the way home I checked my tire screen. Wanted to make sure it was updated. At that time I see my tires, especially one could use some air. That is not something easy for me to do. Now l have to get that attended too.
9/27/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING ARBOR, MI
Harry P|2026 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Fast service, fixed the power lift gate quickly
10/7/2025
We’re glad to hear your power lift gate was fixed quickly! Fast, reliable service is exactly what we aim for, and we look forward to keeping your vehicle running smoothly on your next visit.
BROOKLYN, MI
Sharon L|2016 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Always very kind and efficient
10/11/2025
Your kind words mean so much — we take pride in offering service that’s both kind and efficient every time. We look forward to welcoming you again on your next visit and continuing to earn your trust with every interaction!
HILLSDALE, MI
Madonna G|2011 GMC Acadia
Confirmed Service Customer
10/17/2025
We always receive great service. We would never take our vehicles anywhere else!
10/18/2025
Thank you for your loyalty! Knowing you consistently receive great service and choose to stay with us means the world to our team. We’re here for you anytime you need us!
JEROME, MI
Brian G|2022 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Great job
10/22/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Darlene C|2020 Buick Encore GX
Confirmed Service Customer
10/1/2025
Great service. Only need one reminder text for appointments. Multiple reminder texts are annoying.
10/22/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OSSEO, MI
James P|2018 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
You picked up my vehicle for me and then delivered it back when it was completed. Thank you
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Xavier H|2025 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
10/10 Service.
10/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
OSSEO, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
I was greeted at the door by a smiling face. The lounge was a welcoming area to sit and wait as my service was completed. Everything was thoroughly explained to me afterwards and my car was right by the door to leave.
10/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
READING, MI
Darlene C|2020 Buick Encore GX
Confirmed Service Customer
10/31/2025
You need a nice QUIET place for service customers to wait while their car is being serviced.
10/31/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OSSEO, MI
Thomas O|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/31/2025
Good people to deal with
10/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TEMPERANCE, MI
Jimmie H|2018 Chevrolet Colorado
Confirmed Service Customer
11/1/2025
Great job, great customer service.
11/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again. Have a great day!
CAMDEN, MI
Todd S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/2/2025
I have been very happy with your dealership. I felt you have done a good job of handling my warranty claims and my other related service.
11/3/2025
Hi, we are so happy to read such a great review about Frank Beck Chevrolet! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again.
JONESVILLE, MI
Linda G|2014 Chevrolet Cruze
Confirmed Service Customer
11/4/2025
Happy with overall service
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUDSON, MI
Jean A|2018 Buick Encore
Confirmed Service Customer
11/6/2025
why is ur hourly rates so high,my cost was 119.dollars and not even two hours labor and it was 266.dollars just for labor
11/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
Linda P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Everyone was very friendly and helpful.
11/9/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
HUDSON, MI
Mike M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
I had my oil changed. It was done satisfactorily and in a reasonable time . The service writer also suggested additional maintenance issues. I was very satisfied.
11/10/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JEROME, MI
Sunil P|2017 Chevrolet Colorado
Confirmed Service Customer
11/9/2025
Excellent customer service
11/10/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Teresa F|2018 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Staff was very friend
10/23/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
HUDSON, MI
John O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Professional and courteous
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HANOVER, MI
Rebecca M|2021 Chevrolet Blazer
Confirmed Service Customer
10/29/2025
Very pleasant
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HILLSDALE, MI
Michelle M|2021 GMC Acadia
Confirmed Service Customer
11/8/2025
It was great! Very helpful
11/9/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Michael W|2024 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
i was late getting there and they still got me in and out fast. thanks alot
11/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
READING, MI
Jeffrey R|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/12/2025
Very friendly people
11/13/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
ALLEN, MI
Kimberly C|2018 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
Caught an issue before it became a problem and called to inform me about the issue and had the problem resolved the next day very satisfied with there services
11/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
David P|2016 Chevrolet Cruze
Confirmed Service Customer
11/24/2025
Great service
11/25/2025
Thank you for the enthusiastic praise! It’s wonderful to hear your service experience met your expectations, and we look forward to keeping it great every time.
CAMDEN, MI
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
11/29/2025
No problems
11/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
OSSEO, MI
Rodney B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Service department did a fantastic job
12/2/2025
Thank you for the enthusiastic feedback—our service department will be thrilled to hear they did a fantastic job. Wishing you many smooth and well-maintained miles ahead.
HILLSDALE, MI
Brian N|2024 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Fast, courteous and good service.
12/5/2025
Fast, courteous, and effective—that’s a service trifecta! We appreciate your kind acknowledgment of our team’s effort.
OSSEO, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
I can always count on quality, courteous service from everyone at Frank Beck Chevrolet!
12/7/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HILLSDALE, MI
Leroy M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
It was very nice!
THAYER COOK
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
COLDWATER, MI
Mark H|2020 GMC Yukon
Confirmed Service Customer
12/22/2025
Oil change in my GMC Yukon. Frank Beck was fast and efficient with my time.
12/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JONESVILLE, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
On 11/28/25 I bought four new Continental tires through the dealership and had those tires installed at the dealership. I was happy at that time and pleased with the difference in I noticed right away. A few days later I returned to have the lug nuts re-torqued, as recommended. Still very happy at that point. Two weeks later, I was back at the dealership- 1) with a noticeable pull and was told the tow was out in both the front and rear as well as the camber being off on my rear tires. My previous tires were not worn unevenly when removed and I had no signs of an alignment being needed at the time the new tires were installed; 2) the tire monitor system error was flashing on my dash and I was told the the sensor on my back passenger side tire was not working. So, I then had an alignment done that day. I decided not to replace the tire sensor at this time due to the additional cost. I was also advised that it was likely the other sensors would be failing in the next week or two. One week later, I found a lug nut cap in my driveway. I then walked around my car and found that there was another one missing. I stopped by the dealership to discuss this. I have been told that the alignment is “normally recommended” at the time new tires are installed, I’m being told the timing of the sensor going out is a coincidence, I’m being told that the lug nut caps coming off is also a coincidence. I have never had any issues like this with my vehicle and the “coincidences” since having the new tires installed are a cause for concern.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
Scott W|2019 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Fantastic! Scheduling was a breeze and wait time was minimal
12/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Staff was efficient, starting at the service dept. thru the billing dept.
11/15/2025
We’re happy to hear our staff kept things efficient from service to billing. May every visit continue to feel just as seamless, like a well-tuned ride from start to finish.
HILLSDALE, MI
D'Andra C|2020 Buick Envision
Confirmed Service Customer
11/20/2025
I called about my engine light and whether I should drive my vehicle. Service had me come in to make sure I could safely drive until my appointment. During my appointment, service could not discern a problem with my vehicle. They didn't charge me and told me to come back if it comes on again. I appreciate that Frank Beck Service is considerate of my concerns. Thank you.
11/21/2025
Your detailed and grateful feedback is much appreciated. Frank Beck Chevrolet Service is glad we could address your concerns thoughtfully and ensure your safety—thank you for recognizing our consideration.
HILLSDALE, MI
Sabrina M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
Chris Hodos was fantastic as my salesman.
CHRIS HODOS
11/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
QUINCY, MI
William M|2018 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
It was great 1
11/29/2025
Thank you for sharing such a simple yet wonderfully positive remark — your crisp “It was great” carries a big impact and keeps our momentum strong.
ADRIAN, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Easy drop off and pick up and right on schedule.
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Joe K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Fast and friendly service.
12/18/2025
Thank you for the encouraging feedback. We’re glad you experienced fast service paired with a friendly touch.
WALDRON, MI
Randy I|2018 Chevrolet Colorado
Confirmed Service Customer
12/29/2025
They got me in at my appointment time. All work was done in a timely manner as I waited in the lounge area.
12/30/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALLEN, MI
George G|2020 GMC Acadia
Confirmed Service Customer
1/7/2026
Needed rear window wiper blade. Jill checked parts and had it installed while I waaited.
1/8/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Loran F|2020 Chevrolet Blazer
Confirmed Service Customer
1/14/2026
Service/Body shop staff were polite and professional. Service’s were done in a timely manner.
1/15/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
QUINCY, MI
Jana M|2023 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Great. Thanks for the p/u delivery service
12/27/2025
Thank you for your feedback! We’re glad you found our pickup and delivery service convenient, and we appreciate the opportunity to make your experience easier. We look forward to assisting you again in the future.
HUDSON, MI
Allan R|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
Everyone I deal with at Beck’s are great to work with.
1/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
NORTH ADAMS, MI
Wilbur H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Everything was very good as usual
1/16/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PINCKNEY, MI