Our Reviews
Kimberly C|2018 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
Caught an issue before it became a problem and called to inform me about the issue and had the problem resolved the next day very satisfied with there services
11/14/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Brian N|2024 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Fast, courteous and good service.
12/5/2025
Fast, courteous, and effective—that’s a service trifecta! We appreciate your kind acknowledgment of our team’s effort.
OSSEO, MI
Linda P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Everyone was very friendly and helpful.
11/9/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
HUDSON, MI
Mike M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
I had my oil changed. It was done satisfactorily and in a reasonable time . The service writer also suggested additional maintenance issues. I was very satisfied.
11/10/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JEROME, MI
Sunil P|2017 Chevrolet Colorado
Confirmed Service Customer
11/9/2025
Excellent customer service
11/10/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Staff was efficient, starting at the service dept. thru the billing dept.
11/15/2025
We’re happy to hear our staff kept things efficient from service to billing. May every visit continue to feel just as seamless, like a well-tuned ride from start to finish.
HILLSDALE, MI
William M|2018 Chevrolet Equinox
Confirmed Service Customer
11/28/2025
It was great 1
11/29/2025
Thank you for sharing such a simple yet wonderfully positive remark — your crisp “It was great” carries a big impact and keeps our momentum strong.
ADRIAN, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
Easy drop off and pick up and right on schedule.
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Mark H|2020 GMC Yukon
Confirmed Service Customer
12/22/2025
Oil change in my GMC Yukon. Frank Beck was fast and efficient with my time.
12/23/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Frank Beck Chevrolet and we hope to see you again soon!
JONESVILLE, MI
Todd S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/2/2025
I have been very happy with your dealership. I felt you have done a good job of handling my warranty claims and my other related service.
11/3/2025
Hi, we are so happy to read such a great review about Frank Beck Chevrolet! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again.
JONESVILLE, MI
Leroy M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
It was very nice!
THAYER COOK
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
COLDWATER, MI
Jana M|2023 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Great. Thanks for the p/u delivery service
12/27/2025
Thank you for your feedback! We’re glad you found our pickup and delivery service convenient, and we appreciate the opportunity to make your experience easier. We look forward to assisting you again in the future.
HUDSON, MI
Darlene C|2020 Buick Encore GX
Confirmed Service Customer
10/31/2025
You need a nice QUIET place for service customers to wait while their car is being serviced.
10/31/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OSSEO, MI
Thomas O|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/31/2025
Good people to deal with
10/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TEMPERANCE, MI
Jean A|2018 Buick Encore
Confirmed Service Customer
11/6/2025
why is ur hourly rates so high,my cost was 119.dollars and not even two hours labor and it was 266.dollars just for labor
11/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
D'Andra C|2020 Buick Envision
Confirmed Service Customer
11/20/2025
I called about my engine light and whether I should drive my vehicle. Service had me come in to make sure I could safely drive until my appointment. During my appointment, service could not discern a problem with my vehicle. They didn't charge me and told me to come back if it comes on again. I appreciate that Frank Beck Service is considerate of my concerns. Thank you.
11/21/2025
Your detailed and grateful feedback is much appreciated. Frank Beck Chevrolet Service is glad we could address your concerns thoughtfully and ensure your safety—thank you for recognizing our consideration.
HILLSDALE, MI
Randy I|2018 Chevrolet Colorado
Confirmed Service Customer
12/29/2025
They got me in at my appointment time. All work was done in a timely manner as I waited in the lounge area.
12/30/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALLEN, MI
Linda G|2014 Chevrolet Cruze
Confirmed Service Customer
11/4/2025
Happy with overall service
11/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUDSON, MI
Michael W|2024 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
i was late getting there and they still got me in and out fast. thanks alot
11/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Frank Beck Chevrolet and we hope to see you again soon!
READING, MI
Jeffrey R|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/12/2025
Very friendly people
11/13/2025
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
ALLEN, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
I can always count on quality, courteous service from everyone at Frank Beck Chevrolet!
12/7/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HILLSDALE, MI
Laurie W|2018 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
On 11/28/25 I bought four new Continental tires through the dealership and had those tires installed at the dealership. I was happy at that time and pleased with the difference in I noticed right away. A few days later I returned to have the lug nuts re-torqued, as recommended. Still very happy at that point. Two weeks later, I was back at the dealership- 1) with a noticeable pull and was told the tow was out in both the front and rear as well as the camber being off on my rear tires. My previous tires were not worn unevenly when removed and I had no signs of an alignment being needed at the time the new tires were installed; 2) the tire monitor system error was flashing on my dash and I was told the the sensor on my back passenger side tire was not working. So, I then had an alignment done that day. I decided not to replace the tire sensor at this time due to the additional cost. I was also advised that it was likely the other sensors would be failing in the next week or two. One week later, I found a lug nut cap in my driveway. I then walked around my car and found that there was another one missing. I stopped by the dealership to discuss this. I have been told that the alignment is “normally recommended” at the time new tires are installed, I’m being told the timing of the sensor going out is a coincidence, I’m being told that the lug nut caps coming off is also a coincidence. I have never had any issues like this with my vehicle and the “coincidences” since having the new tires installed are a cause for concern.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HILLSDALE, MI
Scott D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/21/2026
My service appointment was scheduled and was on time. The service repair was completed in the time frame as presented. I appreciate the work from the service department at Frank Beck.
1/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JONESVILLE, MI
Suzanne J|2021 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
Excellent! I have never been disappointed. From the Ladie's who answer the phones until my automobile is finished. Anything I've ever had done at Frank Becks, I've always been taken care of. There great your not just a number on a list to be checked off.
1/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLDWATER, MI
Ed G|2024 Buick Enclave
Confirmed Service Customer
1/22/2026
It was on time , efficient and very informative. The young lady that registered me showed me the air cleaners and offered me the choice to change or not . I had them changed . All this was done in a timely manner . Thank you
1/23/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
HILLSDALE, MI
Samantha F|2026 Chevrolet Traverse
Confirmed Service Customer
1/28/2026
It took a very long time to get parts in. I was without my vehicle for over a month.
QUINCY, MI
Linda G|2014 Chevrolet Cruze
Confirmed Service Customer
1/28/2026
The service was good, but I came in for an oil change and tire rotation and multi-point inspection. About halfway home way home a yellow caution light came on and on my computer panel it said needs servicing, had to do with the tires. I called right away when I got home and was told to come back in the next morning and they would check it out. Apparently, whoever serviced my car did not reset it and that is why that came on. Just wasn't happy I had to come back in for that.
HUDSON, MI
Scott W|2019 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Fantastic! Scheduling was a breeze and wait time was minimal
12/26/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HILLSDALE, MI
George G|2020 GMC Acadia
Confirmed Service Customer
1/7/2026
Needed rear window wiper blade. Jill checked parts and had it installed while I waaited.
1/8/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Wilbur H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Everything was very good as usual
1/16/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PINCKNEY, MI
JOHN M|2026 Chevrolet Colorado
Confirmed Sales Customer
2/3/2026
It was great. Russ does a great job for us
RUSSELL MCMORDIE
2/4/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HUDSON, MI
James M|2022 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
Everything was done in timely manner.
CADENCE LUCE
2/17/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Rhonda M|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/22/2026
Did a great job was in and out for an oil change everyone was very nice.
CADENCE LUCE
2/23/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PITTSFORD, MI
Mark W|2026 Chevrolet Colorado
Confirmed Sales Customer
3/6/2026
Jake was an excellent salesman did a very good job of covering everything we needed covered and made everything work out and I had soft Frank Beck's as always buck always very helpful everybody there straight up honest the way I like it you treat me very well
JACOB SCHULZ
3/7/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
JACKSON, MI
Sunil P|2017 Chevrolet Colorado
Confirmed Service Customer
3/12/2026
Excellent customer service
3/12/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
HILLSDALE, MI
William D|2023 Chevrolet Equinox
Confirmed Service Customer
3/12/2026
Nice friendly people. Got my.oil change done fast.
MIKE BEATTY
3/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ALBION, MI
Jimmie H|2018 Chevrolet Colorado
Confirmed Service Customer
11/1/2025
Great job, great customer service.
11/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again. Have a great day!
CAMDEN, MI
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
11/29/2025
No problems
11/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
OSSEO, MI
Rodney B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
Service department did a fantastic job
12/2/2025
Thank you for the enthusiastic feedback—our service department will be thrilled to hear they did a fantastic job. Wishing you many smooth and well-maintained miles ahead.
HILLSDALE, MI
Joe K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Fast and friendly service.
12/18/2025
Thank you for the encouraging feedback. We’re glad you experienced fast service paired with a friendly touch.
WALDRON, MI
Robert B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/17/2026
Awesome
3/17/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
JONESVILLE, MI
Philip L|2025 Chevrolet Equinox
Confirmed Service Customer
3/19/2026
They changed my seat, changed my mirror, fastened my seat belt to the seat instead of leaving it like it is supposed to be so I got in and had to get back out to unfasten it and get belted. The tire pressures all showed at 35 lbs. psi when the owner's manual says they should be at 40 (I try to keep them at 38). I'll have to remedy that myself at home.
CADENCE LUCE
3/20/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
READING, MI
David L|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/11/2026
There was an issue getting the right parts initially but the service team went above and beyond to get my truck put back together and get me on the road once they had what they needed staying late to get it done. I am Very greatfull for the team doing what they needed to do to get me back working again.
COLIN CHAPPELL
4/12/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
John O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Professional and courteous
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HANOVER, MI
Rebecca M|2021 Chevrolet Blazer
Confirmed Service Customer
10/29/2025
Very pleasant
10/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HILLSDALE, MI
Michelle M|2021 GMC Acadia
Confirmed Service Customer
11/8/2025
It was great! Very helpful
11/9/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Sabrina M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/21/2025
Chris Hodos was fantastic as my salesman.
CHRIS HODOS
11/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
QUINCY, MI
David P|2016 Chevrolet Cruze
Confirmed Service Customer
11/24/2025
Great service
11/25/2025
Thank you for the enthusiastic praise! It’s wonderful to hear your service experience met your expectations, and we look forward to keeping it great every time.
CAMDEN, MI
James M|2025 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
Everything was done in a timely manner.
MIKE BEATTY
2/21/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Nicole M|2019 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
Fast service. Everyone is always so friendly. They always try to do their best to get the lowest price they can for parts and service.
COLIN CHAPPELL
2/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
QUINCY, MI
Samuel H|2018 Chevrolet Colorado
Confirmed Service Customer
3/8/2026
Had an oil change appointment and no one told us about the price change on oil change. I went to pay and they said it would $81.00 instead of $60.00. Was very disappointed on the service. They could have told us the prices went up when we made the appointment. We are a longtime regular customer and have bought servers vehicles from you.
3/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
READING, MI
Michael J|2005 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
Excellent service
COLIN CHAPPELL
5/2/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HILLSDALE, MI
Jerry R|2020 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
Everything went well
COLIN CHAPPELL
2/14/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
JONESVILLE, MI
Steve V|2019 GMC 1500 Sierra
Confirmed Service Customer
2/18/2026
Oil changes are really expensive
CADENCE LUCE
2/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CAMDEN, MI
Xavier T|2025 Chevrolet Equinox
Confirmed Service Customer
2/18/2026
Fantastic service. Above and beyond as always.
MIKE BEATTY
2/19/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
OSSEO, MI
Ronald B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/6/2026
Easiest car buy ever experienced
RUSSELL MCMORDIE
3/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MANITOU BEACH, MI
Michael B|2025 Chevrolet Trax
Confirmed Service Customer
3/9/2026
Scheduled service
3/10/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HILLSDALE, MI
Charles R|2022 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
26 k miles the oil sensor went out, the car lost over two quarts of oil. Where did the oil go, beats me.. Did it hurt the engine? I don't know.
3/17/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HOMER, MI
Sandra B|2015 Buick LaCrosse
Confirmed Service Customer
4/5/2026
I like that you send me reminders and coupons for regular maintenance. I also like the friendliness, courtesy, and professionalism of the staff.
MIKE BEATTY
4/6/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
QUINCY, MI
George G|2020 GMC Acadia
Confirmed Service Customer
4/30/2026
My problem was determined fast and fixed the same day.
JILL GLOWE
5/2/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HILLSDALE, MI
Rob H|2020 GMC 1500 Sierra
Confirmed Service Customer
5/20/2026
Shit show!
JILL GLOWE
5/27/2026
Our team has acknowledged this review.
HILLSDALE, MI
Rodney B|2020 Chevrolet Traverse
Confirmed Service Customer
1/25/2026
The dealership always delivers
1/26/2026
Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
HILLSDALE, MI
Laurie E|2018 Buick Enclave
Confirmed Service Customer
2/13/2026
Prompt service. Appreciate them checking all systems to make sure everything is in working order.
CADENCE LUCE
2/15/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
READING, MI
Jeffery G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Great people, great service
MIKE BEATTY
2/28/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
READING, MI
Tamie P|2024 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
I appreciate the dealership dropping me off at work and then returning my car to me. Great customer service
3/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BRYAN, OH
Corey S|2024 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
80 dollars for an oil change is ridiculous. That a 20 dollar increase from the previous service with no one saying a word until after it was done
WALDRON, MI
Stephen K|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
4/8/2026
All was good a honest, a bit pricey
COLIN CHAPPELL
4/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
HORTON, MI
DANIELLE F|2026 Chevrolet Traverse
Confirmed Sales Customer
4/8/2026
Danny Smith made the process so smooth and easy! He listen to what my needs were and not only met them but exceeded them! This was the quickest and easiest car purchase I’ve ever had! His customer service was top notch! Thanks Danny!!
DANIEL SMITH
4/9/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BROOKLYN, MI
Michael M|2019 Chevrolet Blazer
Confirmed Service Customer
4/25/2026
The staff was very friendly and helpful. The service was quick and easy as well as painless! Thank you Frank Beck Chevrolet
CADENCE LUCE
4/27/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
QUINCY, MI
Thomas M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/20/2026
prompt, friendly service
MIKE BEATTY
5/21/2026
Thank you for sharing this. Prompt and friendly service always helps create a positive and easy experience. We appreciate your feedback and wish you well.
HORTON, MI
Loran F|2020 Chevrolet Blazer
Confirmed Service Customer
1/14/2026
Service/Body shop staff were polite and professional. Service’s were done in a timely manner.
1/15/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
QUINCY, MI
Allan R|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
Everyone I deal with at Beck’s are great to work with.
1/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
NORTH ADAMS, MI
Christopher S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/26/2026
Always a good experience.
1/27/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEMENT CITY, MI
Reed F|2023 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Vehicle looks great and excellent service and work
PITTSFORD, MI
BRENDA G|2026 Chevrolet Traverse
Confirmed Sales Customer
2/18/2026
I love Russ he knows me and what I like. I walked in the door and he was right the. I asked him what he had for me and it was sitting right outside. The last time he had to go drive it up and it was right exactly what I wanted. You're all gonna miss that man when he retires 😁❤️
RUSSELL MCMORDIE
2/19/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CLAYTON, MI
Melissa H|2026 Chevrolet Traverse
Confirmed Sales Customer
3/19/2026
From start to finish everything was smooth, all of my questions and concerns were all addressed. Great Service!! Very Accommodating!! Above and Beyond!!!
NICK PAGE
3/20/2026
Wow, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
JONESVILLE, MI
Alan B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
In and out no problems satisfied
CADENCE LUCE
4/14/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HILLSDALE, MI
Sandie B|2025 Chevrolet Colorado
Confirmed Service Customer
5/11/2026
Appointment on time... no waiting. Pleasant experience.
MIKE BEATTY
5/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
JEROME, MI
Michael C|2024 Chevrolet Colorado
Confirmed Service Customer
5/29/2026
nice fast service thanks
MIKE BEATTY
5/30/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
READING, MI
Corey S|2024 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Service writer was great and efficient. Service was quick
1/23/2026
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WALDRON, MI
Troy T|2020 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Great to work with!!
1/27/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Sandra S|2019 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
Great sales people
MIKE BEATTY
2/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ALLEN, MI
Kevin O|2023 Chevrolet Tahoe
Confirmed Service Customer
2/20/2026
Friendly service and very pleasant
JILL GLOWE
2/21/2026
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
BROOKLYN, MI
David L|2025 Chevrolet Traverse
Confirmed Service Customer
2/23/2026
The service dept. Is very competent and informative about your vehicles status.
JILL GLOWE
2/24/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
JONESVILLE, MI
Caleb B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/26/2026
Horrible experience, lack of communication. No one would awnser when calling. I have inside source at dealership and I was being lied to about status of parts will never be using you guys again
COLDWATER, MI
Daniel G|2006 Buick Lucerne
Confirmed Service Customer
4/4/2026
Repaired my car in a reasonable amount of time. Kept me informed of findings and making the repairs needed.
4/5/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
READING, MI
Brenda K|2024 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
Best service
CADENCE LUCE
4/10/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
HILLSDALE, MI
Diane L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2026
Always friendly and reliable service department.
CADENCE LUCE
4/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EDON, OH
Martin B|2022 Chevrolet Traverse
Confirmed Service Customer
6/13/2026
On time and pleasant surroundings
MIKE BEATTY
6/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HILLSDALE, MI
Jennifer A|2019 Chevrolet Trax
Confirmed Service Customer
4/11/2026
They do a great job, and every person in the building is as kind as can be!
CADENCE LUCE
4/12/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
JACKSON, MI
Xavier T|2025 Chevrolet Equinox
Confirmed Service Customer
4/24/2026
Always a stress free process.
CADENCE LUCE
4/26/2026
We want all our clients to have a comfortable and stress-free experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
OSSEO, MI
Tom A|2021 Chevrolet Traverse
Confirmed Service Customer
4/24/2026
Very pleased
COLIN CHAPPELL
4/26/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
QUINCY, MI
Joseph E|2022 Chevrolet Blazer
Confirmed Service Customer
5/13/2026
Friendly & felt confident they were thorough with examining my vehicle.
JILL GLOWE
5/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
Jeffrey L|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Got right in on time
MIKE BEATTY
6/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ALLEN, MI
Nathan K|2025 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
I took My vehicle in for diagnosis for a random transmission going into limp mode with no error codes. I paid for the diagnostic fee and was quoted a $450 repair with a part that cost $15. I bought the part and replaced it in 20 minutes in my driveway. The repair did not fix my issue. I still have the same issue. Probably will not bring it back to this dealership. I take my vehicles to a dealership when I need high level diagnostic and repair help. I do not feel like this was the case in this instance.
JILL GLOWE
6/30/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
JONESVILLE, MI
Bill K|2018 GMC 1500 Sierra
Confirmed Service Customer
6/29/2026
Dropped off my truck and everything was completed on time.
MIKE BEATTY
6/30/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Thomas B|2025 GMC Sierra 3500 HD
Confirmed Service Customer
1/23/2026
Prompt and great customer service! Thank you
1/23/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LITCHFIELD, MI
David J|2016 Chevrolet Cruze
Confirmed Service Customer
2/25/2026
Great service
COLIN CHAPPELL
2/26/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CAMDEN, MI
Roma T|2022 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
Frank Beck was great to deal with. I had them to change out a part on my GMC Sierra.
COLIN CHAPPELL
3/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
QUINCY, MI
Suzanne J|2021 Chevrolet Colorado
Confirmed Service Customer
4/4/2026
Great taking care of my truck. From answering the phone to taking care if what needscto be done. Your a great team working together
4/5/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
COLDWATER, MI
Stanley L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/20/2026
I was happy with the service. I was disappointed with the magazine choices in the waiting room. There use to be a lot of hunting magazines. There wasn't much of a choice of magazines to look at.
CADENCE LUCE
4/21/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HUDSON, MI
Karrie E|2024 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
Very friendly and prompt service.
MIKE BEATTY
5/2/2026
Hi, thank you for taking the time to leave a review for us at Frank Beck Chevrolet! We're looking forward to your next visit!
CEMENT CITY, MI
Jay P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/8/2026
I couldn’t ask for a better dealership always been there and Russ is a great guy. Thank you very much.
AUTUMN BAILEY
5/10/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
JONESVILLE, MI
LORRAINE L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/2/2026
I was treated courteous and everyone is well informed and answered all my questions.
JACOB SCHULZ
6/3/2026
Your generous comments are greatly appreciated. Providing courteous service and knowledgeable guidance is important to us, and we're glad all of your questions were answered thoroughly. We look forward to helping you again down the road.
TEMPERENCE, MI
Sunil T|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2026
Excellent customer service
CADENCE LUCE
7/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSDALE, MI
Brian G|2022 Chevrolet Blazer
Confirmed Service Customer
5/3/2026
Great job
CADENCE LUCE
5/4/2026
Thank you for your encouraging words. We’re pleased you were happy with the results, and we look forward to assisting you again in the future.
HILLSDALE, MI
Laurie R|2017 GMC Acadia Limited
Confirmed Service Customer
5/8/2026
Always take cars there for repairs. Also, have bought my wife's and my vehicles there for years.
COLIN CHAPPELL
5/10/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
HILLSDALE, MI
Bob H|2022 GMC Canyon
Confirmed Service Customer
5/21/2026
Counter people very cordial.
MIKE BEATTY
5/22/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
HILLSDALE, MI
Peggy L|2014 GMC Acadia
Confirmed Service Customer
6/10/2026
Oil change went well
CADENCE LUCE
6/11/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OSSEO, MI
Charles R|2022 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
I have put it behind me. It's better that way.
CADENCE LUCE
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HOMER, MI
Marta M|2024 Buick Enclave
Confirmed Service Customer
7/1/2026
Eager to help, great communication and very kind staff! We LOVE our experience
COLIN CHAPPELL
7/2/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
SPRING ARBOR, MI
Lou A|2022 Buick Envision
Confirmed Service Customer
8/14/2026
I was greeted by friendly and informative employees from the time I walked in until the time I walked out.
JILL GLOWE
8/15/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HILLSDALE, MI
Richard G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/24/2026
Treated well, not like just another customer keep up the good work
JILL GLOWE
8/27/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
READING, MI
Mark D|2026 Chevrolet Colorado
Confirmed Service Customer
9/20/2026
So far so good it only took two trips to figure out what was wrong with my 2026 Colorado as you know you're in Hillsdale and I'm in Jackson they used to have a guy that would come pick up my truck and take it down and leave me with a truck but they say the insurance don't allow it anymore I understand that but it really does suck when you got to drive so far to get to a good dealership it's right back as far as I'm concerned they're one of the best dealerships that I've ever dealt with in my life. I haven't made almost within a throwing distance from my home when I won't give them the time of day how dirty they've treated me in the past. College Chevrolet in Albion screwed me even worse anybody I told the story had happened to college they said they just can't believe they did that to you Frank back is always been stand up Buck is awesome he tastes good care of his people and his customers as far as I'm concerned the only Chevy dealer
140519585 JILL
9/22/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
JACKSON, MI
Jeff B|1997 Chevrolet C/K 1500
Confirmed Service Customer
6/17/2026
Could not even rotate tires for me said the new lug nut were too tight also wanted $600-800 for an alignment when everything on the front had brand new parts because it was too far off
COLIN CHAPPELL
6/18/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HILLSDALE, MI
Jerry D|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Had front breaks, put on my two thousand nineteen silverado when they put it back together, they did not put the rubbers in the calipers, the bolts seized up. When I took it back to have them. Look at it, they just pulled the pins out, cleaned them, put rubbers on and installed it back together. I now still have caliper problems.
COLIN CHAPPELL
6/18/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CONCORD, MI
Kristen G|2025 Chevrolet Trax
Confirmed Service Customer
7/8/2026
very good service
AUTUMN BAILEY
7/9/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
WALDRON, MI
Bruce D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2026
Great service and great people
COLIN CHAPPELL
7/25/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
HANOVER, MI
Bruce D|2002 Chevrolet Silverado 3500
Confirmed Service Customer
8/3/2026
Great people excellent service
COLIN CHAPPELL
8/5/2026
Thank you for the wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HANOVER, MI
Debra A|2026 Chevrolet Traverse
Confirmed Service Customer
8/25/2026
Jill has been great. Has kept me up to date on everything
JILL GLOWE
8/27/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HILLSDALE, MI
Richard F|2020 Chevrolet Trax
Confirmed Service Customer
9/22/2026
I appreciate the help that Jill offered me as I has several things that needed to be done, especially since I couldn't get there until almost 5! And then I left my house keys with her and she walked them all the way out to me! Thank you for your great service!
140519585 JILL
9/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLDWATER, MI
Dwayne A|2021 Chevrolet Blazer
Confirmed Service Customer
8/2/2026
Transmission, junk, both your mechanics, both feel the transmission shutter, and you guys won't even do anything about it. And under warranty
COLIN CHAPPELL
8/4/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ALLEN, MI
Michele L|2027 Chevrolet Equinox
Confirmed Service Customer
8/5/2026
The staff (especially Jacob) was very friendly and helpful. He kept in contact with me often on the location of my new Equinox and delivery date. I would highly recommend Frank Beck in Hillsdale Michigan.
JILL GLOWE
8/5/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ORLAND, IN
John A|2020 GMC 1500 Sierra
Confirmed Service Customer
8/14/2026
Always the very best service qnywhere!!
COLIN CHAPPELL
8/15/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
HILLSDALE, MI
Michael C|2024 Chevrolet Colorado
Confirmed Service Customer
8/14/2026
thanks for the fast service.
CADENCE LUCE
8/15/2026
You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!
READING, MI
Bruce D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/23/2026
Great people, professional service
COLIN CHAPPELL
8/24/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Frank Beck Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HANOVER, MI
Wilbur E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2026
Everything went well people did their job as I expected them and I was happy with the outcome and my sales person helped out
339145178 CADENCE
8/30/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
PINCKNEY, MI
Jessica K|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/28/2026
I was over charged for the labor. Very disappointed. Had 2 rear u-joints replaced and was told it took 1 1/2 hours of labor for each one. Have consulted with 2 mechanics and both said it it an 1 1/2 - 2 hour job to replace both.
767250454 COLIN
9/30/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HANOVER, MI
Christopher M|2019 GMC Acadia
Confirmed Service Customer
5/20/2026
great service
JILL GLOWE
5/21/2026
Thank you for your feedback. The great service you experienced reflects a strong focus on efficiency and customer satisfaction. We appreciate you and wish you well.
HANOVER, MI
Xavier T|2025 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Awesome work. 10/10
CADENCE LUCE
6/2/2026
Thank you for the outstanding review. It is rewarding to know our team delivered an experience worthy of a perfect score. We appreciate your support and look forward to helping you again.
OSSEO, MI
Ronald M|2022 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
Jill is great and guys putting new tires on did a good job
JILL GLOWE
6/21/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
JONESVILLE, MI
Kimberly J|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/28/2026
Job well done very satisfied with all services
COLIN CHAPPELL
6/29/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HILLSDALE, MI
SAM A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/10/2026
I had a great experience working with Frank Beck Chevrolet in Hillsdale. Beau and Thayer were both fantastic to work with—they were friendly, knowledgeable, and made the entire process smooth and stress-free. Owner Frank was also great and made me feel valued as a customer. Everyone was honest, professional, and willing to answer all of my questions. I truly appreciate the excellent customer service and would highly recommend Frank Beck Chevrolet to anyone looking for a great car-buying experience.
THAYER COOK
7/11/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BRIGHTON, MI
DOUGLAS H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/22/2026
I have purchased many vehicles from Russ and it has always been a awesome experience
RUSSELL MCMORDIE
8/23/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MANITOU BEACH, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
9/27/2026
I feel confident that my car is safe and in tip top shape when I leave.
871988688 M
9/28/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
READING, MI
Elizabeth K|2027 Chevrolet Equinox
Confirmed Sales Customer
10/4/2026
Russ was professional and not the “pushy salesman”. I appreciate that kind of service, “pushy” makes me uncomfortable and I will walk out when I get the “Top of the line” or up sale tactics. Russ was thorough orienting me with the operation of my new car.
RUSSELL MCMORDIE
10/5/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LITCHFIELD, MI
Donna A|2021 Chevrolet Colorado
Confirmed Service Customer
7/3/2026
Jill is amazing. Very good with us and helps as much as she can.
MIKE BEATTY
7/5/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
JONESVILLE, MI
Gary L|2025 Chevrolet Colorado
Confirmed Service Customer
7/22/2026
Friendly and not pushing
MIKE BEATTY
7/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMDEN, MI
Jana M|2026 Chevrolet Colorado
Confirmed Service Customer
7/22/2026
Great job
CADENCE LUCE
7/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUDSON, MI
John T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/28/2026
Always courteous and professional
767250454 COLIN
8/29/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HANOVER, MI
Michael C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/24/2026
I was greeted very quickly when I entered the store. The service department was very knowledgeable and helpful.
JILL GLOWE
5/26/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HILLSDALE, MI
Charles G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
Did a very good job I tried to do it myself but old age stopped me .
COLIN CHAPPELL
6/27/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
JONESVILLE, MI
Janice Y|2024 Buick Encore GX
Confirmed Service Customer
6/26/2026
I love my friends at Frank Beck!! They truly treat me like family. From the moment I walk in. Jill ALWAYS greats me and calls me by my name. Ask how I’m doing. Then Dave Lake is my favorite service person. He Always comes out and talks to me. And if he sees anything that’s going to be a problem. Further down the road, he tells me about it before it becomes a problem. I would give ea a 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
JILL GLOWE
6/27/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
READING, MI
Brad A|2025 Chevrolet Colorado
Confirmed Service Customer
7/28/2026
Kind, appointment on time
CADENCE LUCE
7/30/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CAMDEN, MI
Lauri A|2025 Chevrolet Trax
Confirmed Service Customer
9/20/2026
I was involved in an accident and I immediately was able to drive the car to your dealership. Within 20 minutes you had me in a curtesy vehicle. I was back in a new leased Equinox within 10 days!! Excellent customer service!
JACK HASSENZAHL
9/22/2026
Reading your review completely made our day! Thank you so much for spreading the word about your experience. If there is absolutely anything you need down the road, just say the word. Take care!
JONESVILLE, MI
Gary V|2016 GMC Acadia
Confirmed Service Customer
9/28/2026
The service was great. Too bad the service department was not able to put the service reminder sticker on straight. It is crooked and your eye tends to look at.
871988688 M
9/30/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HILLSDALE, MI
Cindy M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/5/2026
I had asked for an oil change, transmission fluid and filter change and rotation of my tires. When I got my truck as I drove home it was pulling to the right. I checked the tire pressure and I had 42-45 pounds of pressure in three of the tires and the passenger side front only had 32 pounds. I called and found out that they did not do o the rotation or check the tires. Do they not perform a check of these things when they do an oil change? I can understand the rotation being not put on the order, but to not check the tires pressure?
COLIN CHAPPELL
7/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
JONESVILLE, MI
Harold K|2023 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
Several services were completed on a timely basis, I am very pleased.
CADENCE LUCE
7/11/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HILLSDALE, MI
Randy L|2018 Chevrolet Colorado
Confirmed Service Customer
7/27/2026
They did as I asked.
JILL GLOWE
7/29/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALLEN, MI
Samuel R|2020 Chevrolet Equinox
Confirmed Service Customer
7/27/2026
Everything was good
CADENCE LUCE
7/29/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
FREMONT, IN
Bruce D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/7/2026
Great, timely and professional service
HANOVER, MI
Kym W|2020 GMC Acadia
Confirmed Service Customer
6/6/2026
The service staff at Frack Beck is always top notch. Very nice and take care of things behind the scenes so you don't have to worry about anything. Needed my brakes checked. Mentioned that I wanted higher quality brakes that would last a while. They ordered them before my appointment to make sure they were in stock so I didn't have to come back. Great service!
COLIN CHAPPELL
6/7/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
COLDWATER, MI
Pam R|2018 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
Had my check engine light assessed. They found the solution quickly and ordered the part. I only waited about 3 days due to the weekend. Always excellent service
COLIN CHAPPELL
6/10/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
READING, MI
Kristine J|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/9/2026
Always excellent service!
AUTUMN BAILEY
7/10/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
JONESVILLE, MI
Linda L|2017 Buick Encore
Confirmed Service Customer
9/29/2026
Went above and beyond to accommodate my schedule to complete all the work needed on my car. Thank you so much!!
871988688 M
10/1/2026
Thank you for such a thoughtful review. We aim to deliver an exceptional experience to every person who walks through our doors, and we’re glad we delivered for you. We’re always here if you need anything else.
HILLSDALE, MI
